Terms and Conditions 

 

Introduction

The present conditions of use of the web page, regulate the terms of access and use of the online store, property of Fundación Contorno Urbano and email info@contornourbano.com, hereinafter, Fundación Contorno Urbano, which the user of the portal must accept to use all the services and information that are provided from the portal. The user as well as the Company, owner of the portal, may be jointly named as the parties. The mere access or use of the portal, all or part of its contents and services means full acceptance of these conditions of use. The availability and use of the portal is understood to be subject to strict compliance with the terms contained in these conditions of use of the portal.

 

Terms and conditions in summary

By ordering any of our products, you agree to be bound by these terms and conditions.

When you place an order in Fundación Contorno Urbano, you guarantee that you are at least 18 years old or that you have your parents’ permission to buy us.

All the personal information that you provide us or that we obtain will be handled by Fundación Contorno Urbano as responsible for personal information.

Events beyond the control of Fundación Contorno Urbano will be considered force majeure.

The applicable price is the one established on the date you place your order.

The information on the card is transmitted through secure SSL encryption and is not stored. Keep in mind that local charges may occur.

Fundación Contorno Urbano reserves the right to modify any information without prior notice.

Terms and Conditions

This page contains the terms and conditions. Read these terms and conditions carefully before ordering our products. You must understand that by requesting any of our products, you agree to be bound by these terms and conditions. When you place an order in Fundación Contorno Urbano, you guarantee that you are at least 18 years old (or have the permission of the parents to buy us) and accept these terms and conditions that will apply to all orders placed or that will be placed in Fundación Contorno Urbano for its sale. and supply of any product. None of these terms and conditions affect your legal rights. No other term or change in the terms and conditions shall be binding unless agreed in writing and signed by us.

 

Content of the portal

Information and services Users can access different types of information and services through the portal. The portal reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the information and services offered from the portal. The user expressly acknowledges and accepts that at any time the portal may interrupt, deactivate and / or cancel any information or service. The portal will make its best efforts to try to guarantee the availability and accessibility to the web. However, sometimes, for reasons of maintenance, updating, change of location, etc., may mean the interruption of access to the portal.

 

Responsibility of the Portal on the contents

Except for cases that the Law expressly imposes otherwise, and exclusively with the extent and extent to which it imposes, the application does not guarantee or assume any responsibility with respect to possible damages caused by the use and use of information, data and application services. In any case, the application excludes any liability for damages that may be due to the information and / or services provided or provided by third parties other than the Company. All responsibility will be of the third party, whether provider, collaborator or another.

 

Obligations of the User 

The user must respect at all times the terms and conditions established in this legal notice. In an express way, the user states that he / she will use the portal diligently and assuming any responsibility that may arise from the breach of the rules.The user undertakes, in those cases where data or information is requested, not to falsify his identity by pretending to be any other person. The user accepts that the use of the Portal will be carried out for strictly personal, private and private purposes. The user may not use the portal for activities contrary to the Law, morals and public order as well as for prohibited purposes or that violate or harm the rights of third parties. Likewise, the dissemination, storage and / or management of data or contents that infringe the rights of third parties or any regulatory regulations of intellectual or industrial property rights is prohibited.The user undertakes to indemnify and hold harmless the portal for any damage, prejudice, penalty, fine, penalty or compensation that the portal has to face.

 

Personal information

All the personal information that you provide us or that we obtain will be handled by Fundación Contorno Urbano as responsible for personal information. The personal information you provide will be used to guarantee deliveries for you, the credit evaluation, to provide you with offers and information from our online catalog. You always have the right to request Fundación Contorno Urbano to eliminate or correct the information it has about you. By accepting the Contorno Urbano Foundation Conditions, you accept the foregoing.

 

LOPD compliance 

The portal adopts for the treatment of the data all the technical and organizational security measures that are of obligation, in accordance with what is established by the legislation in force.The user expressly states that any personal data or a third party that access, enter, modify or delete is entitled to do so or has the express authorization of this third party. The portal informs the user that they can exercise the rights of access, rectification, opposition and cancellation by contacting the following address: info@contornourbano.com

 

Cookies

Fundación Contorno Urbano uses cookies in accordance with the new Electronic Communications Law, which came into force on July 25, 2003. A cookie is a small text file stored on your computer that contains information that helps the website identify and track to the visitor Cookies do not harm your computer, consist only of text, can not contain viruses and occupy virtually no space on your hard drive. There are two types of cookies: “Session cookies” and cookies that are permanently stored on your computer. The first type of cookie commonly used is “session cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse it with other visitors. A “session cookie” is never permanently stored on your computer and disappears when you close your browser. To use the Contorno Urbano website without problems, you must have cookies enabled. The second type of cookie keeps a file permanently on your computer. This type of cookie is used to track how visitors move on the website. This is only used to offer visitors better services and assistance. Text files can be deleted. In Fundación Contorno Urbano we use this type of cookies to track your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a single number, without connection to personal information.

 

Conditions of purchase Return policy

Customers have a withdrawal period of 15 days from the date of receipt within which the purchase may be revoked and the company will refund the amount paid. Upon receipt of the return, the company agrees to your refund.To effectively carry out the right of withdrawal will be necessary: ​​write an email indicating the withdrawal to the address: info@contornourbano.com

 

Warranty

In case of defective product, the company will proceed as appropriate to the repair, replacement, price reduction or resolution of the purchase, steps that will be free for the consumer. The company is responsible for the lack of conformity that manifests itself within a period of 15 days from delivery.

 

Payment conditions 

The customer declares that he has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank that is acceptable to the company. The Client guarantees and is responsible for the validity of all the data provided on his card.

 

Overwhelming force

Events beyond the control of Fundación Contorno Urbano, which are not reasonably foreseeable, will be considered force majeure, which means that Fundación Contorno Urbano is exempt from the obligations of Fundación Contorno Urbano to comply with the contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery by suppliers. Force majeure also includes government decisions that negatively affect the market and products, for example, restrictions, warnings, prohibition, etc.

 

Payment

All products are property of Fundación Contorno Urbano until full payment is made. The applicable price is the one established on the date you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years of age, you must have permission from the parents to buy in Fundación Contorno Urbano. All transfers made through Fundación Contorno Urbano are handled and processed through dedicated gateways to guarantee their protection. The card information is not stored and all card information is handled by SSL encryption. Read the terms and conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.

 

Local taxes

Keep in mind that local charges (sales taxes, customs taxes) may occur depending on your region and local customs duties. These charges are borne by the client. 

 

Payment methods

The payment methods accepted will be bank transfer or card only. VISA, MASTERCARD and MASTERPASS cards are accepted.

 

Shipping costs

All costs related to the shipment will be borne by the buyer. Here is a list of prices of shipping costs for products such as books, T-shirts and limited editions on paper or other similar objects. The original works will have special shipping costs that may vary according to size, materials, etc. Each shipment of original work will be made to measure and with the hiring of the relevant insurance.

 

Shipping cost (Excluding original works):

Spain: € 7

Europe: € 20

Rest: To consult.

 

Additional Information

Fundación Contorno Urbano reserves the right to modify any information, including, among others, prices, technical specifications, purchase terms and product offers without prior notice. In the event that a product is sold out, Fundación Contorno Urbano has the right to cancel the order and refund any amount paid in the best way. Fundación Contorno Urbano will also notify the client about equivalent replacement products if they are available.